What is Plantein?

Plantein provides the best of nature by giving you a choice to eat for a better you while making a positive impact to mother nature. Plantein Foods makes sure that you get optimum nourishment with our plant-based products created with your taste and nutrition in mind.

Are Plantein products healthy?

Plantein products are made from plants. We do not process our products with synthetic chemicals that may interfere with the health benefits you can get from our plant-based foods. Plantein products are rich in vitamins and minerals with no animal meat, ensuring a cholesterol-free diet.

What does your meat-like products taste like?

Our meat-like products have the same taste and texture as animal-based foods. We provide alternative ingredients made from plants to give you a satisfying eating experience while getting the micronutrients your body needs.

Where can I find Plantein food products?

You can find Plantein food products online. Check our product line up to find the plant-based food you are craving for.

Why do you create plant-based products that replicate animal-based meat?

 Plantein does not only promote sustainable diets that are good for both people and for the environment, but also for animals that live around us. Our range of holistic plant-based products also help everyone who needs utmost care that also adheres to the principle of having sustainable natural resources.

How can you make products look and taste like animal-based meat?

 We select the best alternative ingredients for animal-based meat. These ingredients undergo a simple process of cooking to ensure that the nutrients of these plant-based ingredients remain intact.

What kind of protein do you use?

 We make sure that you get the protein your body needs by incorporating alternative plant-based ingredients such as pea, hemp, rice mung bean, and fava bean. Check the nutritional facts of our products for more information.

What are Plantein products made out of?

 Most of our products are 100% made from plants. Only a few of our products contain dairy like cheese. But rest assured, all Plantein products do not contain animal meat.

What if the nutrition facts on my package don’t match the ones on your website?

Please send us an email if you have any questions or concerns about the nutritional facts on the products you have purchased.

Are your products organic?

Sourcing 100% organic ingredients is not achievable at this time and won’t be cost-effective. However, since our products are plant-based, we make sure that their micronutrients remain intact from production to delivery.

Are any of your products gluten-free?

Although some of our products are inherently gluten free, we do not market any of them as gluten-free.

Do any of your products contain soy?

 Yes. Many of our products contain soy, which is a high-quality protein source and helps reduce the risk of a range of health problems.

Do any of your products contain monosodium glutamate (MSG)?

Due to its controversial effects in the body, we do not use MSG in our products.

Are Plantein products safe to consume if I am allergic to nuts?

Many of our bars and bites contain nuts. You may find in the packaging if nuts are included in the ingredients. Our meat-like products do not contain nuts. These are also manufactured in a separate facility that are dedicated to plant-based meat.

Is there any chance of peanut contamination in your production facility?

Since many of our bars and bites contain nuts, there’s a great chance that all of them are contaminated with peanuts. Our meat-like products, however, are manufactured in a separate facility to ensure that they are not contaminated with peanuts.

How much is shipping?

Shipping costs vary depending on your delivery address in Canada and the US. You may be qualified for free shipping based on your order or an ongoing promo.

Where do you ship? 

We currently ship our entire inventory to anywhere in Canada. We also ship all our products except Plantein Foods products to the United States. Plantein Foods products are frozen foods and we cannot guarantee their freshness when delivered to the US. We are currently working to find a way to ship Plantein Food products to the US in the future without compromising freshness.

How long can I expect my order?

You can expect your orders delivered to you within 5 days upon placing your order. Make sure that you provide the correct delivery details and contact information.

Do you ship orders every day?

To avoid frozen products sitting in a warehouse over the weekend, we ship all orders from Monday to Thursday. This also ensures that you get our high-quality products in their best condition.

What time should I place my order so that my products will be delivered within the same week?

All orders received on Tuesdays are shipped within the same week. Orders going farther east than Ontario are shipped the following Monday.

How much storage space do I need in my freezer?

 Storage space depends on the product you order. Just make sure that there is enough space so your plant-based food will not be contaminated.

 Do I have to sign for the delivery?

To ensure contactless delivery, you don’t have to sign anything when your orders arrive.

I am not receiving emails about my order. Who do I contact for updates about my order?

For any questions or concerns regarding your order, you may send an email at [email protected].

I won’t be home when my order arrives. How long can the package stay outside the house?

To ensure freshness of our products, we ship them in a sealed package that contains dry ice. Your product should be fine as long as you are home any time the same day as the delivery.

Who do I contact if my package was not delivered or got lost in transit?

For any questions or concerns regarding your order, you may send an email at [email protected].

My order did not arrive on time. Is it still safe to consume?       

Yes. All of our products have a 30-day shelf life once thawed. Even if they are partially frozen, you can put them back to the freezer.

 I have an issue with my order. Who do I contact?

For any questions or concerns regarding your order, you may send an email at [email protected]. Provide your invoice number, name, and your issue with your product or order.

How can I return or exchange my product?

Currently, we do not accept returns. If there is a valid reason or complaint, we will replace your product.

Is your packaging recyclable?

Our packaging is currently non-recyclable. We are continually looking for new packaging options that are environment-friendly.

How do I store the products I purchased?

You can store your Plantein food products in the fridge or freezer.

How do I apply a promo code?       

For more information about our ongoing loyalty program, visit the Rewards page.